shipping & returns

SHIPPING 
All works are wrapped in safe, protective packaging. Orders will be shipped via courier. Please allow 2-3 days for processing and 1-2 weeks for delivery. 

INTERNATIONAL ORDERS 
International orders are available on request.  A shipping quote will be estimated for larger works or to upgrade to expedited shipping. Orders can take up to 3-4 weeks for delivery, please be in contact with your country’s customs. We are not responsible for international taxes and duties.

LOCAL PICK-UP 
Contact us to schedule pick-up at my home studio in Durban, KZN.

CARE 
See this post of how to care for your Monica Malan artwork. 

RETURNS
Each original artwork is handmade, expect some imperfections; this is what makes each piece unique! No original can be recreated.

Color in actual item may appear slightly different than what is viewed on your computer screen. We do our best to match what you see to online to the originals, but it is difficult for us to compensate for everyone’s personal computer settings, reflections from photographs.

No refunds or exchanges on items unless item is damaged, and should any artwork be lost or damaged, please contact us. Contact us for any special circumstances.